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Excelsior - Lourdes

83, Boulevard De La Grotte,, Lourdes, France, 65100  show map
 3 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
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Excelsior - Lourdes

Free Wi-Fi
Parking

EUR 10 per day

Luggage storage
24-hour services

24-hour check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Cafe

Dining room

Breakfast room

Laundry
TV

Leisure/ TV room

Elevator

Lift

Overview

Excelsior Hotel is a 3-star property offering a high quality accommodation with 24-hour front desk, ironing service and shopping service. Built in 1910, the hotel is a combination of French architecture and contemporary facilities.

A short distance to a train station enables you to get to Hautacam and Argelès-Gazost Thermal Baths in no time. The venue is set within 1 km from Lourdes city center.

A museum and a basilica are set within walking distance.

Tarbes Ossun Lourdes airport lies within 15 minutes' drive away from Excelsior Hotel.

Rooms

The hotel comprises 61 rooms equipped with satellite television, Wi-Fi, a personal computer, a work desk and IDD phone. Some of the comfortable rooms feature the castle view. Guests can make use of en suite bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

Every morning buffet breakfast is served in the air-conditioned dining room. The onsite intimate restaurant specializes in regional cuisine. Guests can eat at Le Navarre and Saint Michel, situated within a 5-minute walk of the venue.

You can start your day with a buffet breakfast, which costs EUR 9 per person per night. 

Services

There are a designated area for smoking, a lift and a news stand at guests' disposal.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site (reservation might be needed) at EUR 10 per day.

Number of floors:   4.  Number of rooms:   61.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • On-site car park
  • Indoor car park
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Lift
  • Currency exchange

Services

  • Room service
  • Laundry
  • Shops/Commercial services

Dining

  • Breakfast room
  • Restaurant with air conditioning
  • Cafe
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Leisure/ TV room

Room features

  • Individual heating
  • Dining room
  • Terrace
  • Balcony
  • Ironing facilities

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer

Media

  • Cable/ Satellite television
  • Direct dial telephone

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cots in a room is 1. 

How to reach hotel

hotel Excelsior - Lourdes Lourdes location
Show big map »

Hotel Address:

83, Boulevard De La Grotte,, Lourdes, France, 65100

Get directions
Airports
  • Tarbes Ossun Lourdes (LDE)
    6.0 mi
  • Pau-Pyrénées (PUF)
    27.0 mi
Train
  • Lourdes Train Station
    2300 ft
Restaurants
  • Le Navarre
    200 ft
  • Pizzeria Casa Italia
    300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    61

Hotel Awards

FrenchHOTEL AWARDSRecommendedLourdesExcelsior

According to guest reviews, the hotel has been rated as
Best Family Hotels in France

Use Badge

Rooms and availability

Excelsior Location

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  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Restaurants nearby

  • Le Navarre200 ft

    Address: 77, Boulevard Grotte
    Phone: 05 62 94 99 69

    50% likes this, based on 82 reviews

  • L'ardiden600 ft

    Address: 48, Avenue Peyramale
    Phone: 0581599715

    58% likes this, based on 24 reviews
    Cuisine: South American, Spanish, Portuguese

  • Saint Michel700 ft

    Address: 30 Boulevard de la Grotte
    Phone: +33 05 62 94 32 92

  • Pizzeria Casa Italia300 ft

    Address: 13 Rue Bernadette Soubirous
    Phone: +33 (0)5 62 94 02 29

    66% likes this, based on 53 reviews

  • Brochetterie Tapas L'Orleans700 ft

    Address: 51 boulevard de la Grotte
    Phone: 0562418277

    71% likes this, based on 70 reviews
    Cuisine: French, Spanish
    Price Range: USD 11 - USD 20

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    61

Hotel Awards

FrenchHOTEL AWARDSRecommendedLourdesExcelsior

According to guest reviews, the hotel has been rated as
Best Family Hotels in France

Use Badge

Hotels nearby
Hotel Montfort
2 stars
0.1 km
Hotel Compostelle
2 stars
0.1 km
Hotel Acapulco
2 stars
0.1 km
Helianthe
3 stars
0.1 km
La Source
3 stars
0.1 km
Cities nearby
  • Argeles-Gazost hotels - 11 km
  • Odos hotels - 14 km
  • Aspin-en-Lavedan hotels - 2 km
  • Bagneres-de-Bigorre hotels - 16 km
  • Pierrefitte-Nestalas hotels - 15 km
  • Pontacq hotels - 11 km
  • Lestelle-Betharram hotels - 13 km
  • Peyrouse hotels - 6 km
  • Arcizans-Avant hotels - 12 km
  • Tarbes hotels - 18 km

Excelsior Reviews

Guest reviews are submitted by our customers after their stay at Excelsior

7.2
Very goodBased on66 reviews

Guest reviews

  • Older travelers
    7.8

    The hotel itself is very convenient to local shops, train station and just few minutes walk to the Santuary ie Grotto, Basilica, etc.My wife and I would therefore will stay in the Excelsior hotel in the very near future.The hotel lounge/reception is very impressive indeed. Well Done Excelsior, highly recommended to those visiting Lourdes, France.Ideal also to family as a whole.Buffet breakfast excellent, varieties of fruits available.

  • Couple
    4.2

    Location to the groto

    It is not value for money. Rundown and very basic room. No safe in room. It is about 20 sq ft., Old 12 inch tv, door lock that is primitive, And check in is slow.

  • Couple
    7.8

    The Staff at the hotel were extremely polite and helpful and allowed us to check in at 9.30am and gave us a room that directly overlooked the Sanctuary, a wonderful view!!

    Coffee at breakfast was awful and although the room had an excellent view it was decoratively tired but these two minor points in no way detracted from the stay.

  • Family with children
    5.4

    Very Old. Carpet, Bed sheets, terrible view to an abondoned building. Norrow hallways and mini elevator. Wifi is only available in the lobby. Pictures on line are not the accuarate representation of the facility. I was fooled!

  • Older travelers
    7.8

    The Hotel is in a very excellent position. We appreciate the help and attention they gave us.

  • Group of friends
    10.0

    Beautiful, elegant building with breathtaking views! The friendliest and most helpful staff of all the hotels we stayed in! Will come back again and again!

    Only that there were no air conditioned rooms and we happened to be there during the warmest season. But fans were available and worked out very well in the cooler evenings.

  • Group of friends
    6.2

    very close to sanctuary

    uncomfortable bathroom, and I booked one double bed, they gave me two singles.

  • Single
    6.6

    Proximity with the shrine of Our Lady of Lourdes (2 minutes walk).

  • Couple
    5.0

    Close to the Church. receptionist very helpful

    Attitude of Staff during the breakfast buffet - Did not allow us to choose a table in a completely empty breakfast hall and then terrorized us for 30 min by making maximum noise clearning tables next to us - Outrageuos, unfriendly and completley unprofessional attitude!!! Also, Rooms very noisy at night since walls are very thin!

  • Couple
    6.6

    Hotel is within walking distance to Sanctuaries. Our room is facing the castle of Lourdes. Hotel staff were very helpful.

    Map shown on Booked.net does not sync. with the actual location. Have to walk about 15 mins to the train station. Its rated 3 stars but no basic toiletries - soap, shampoo, hand towel or drinking water were provided. The check out is only available from 7.30am onwards, if travellers who plan to catch a train out of Lourdes anytime before 7.30am, will have problem checking out. We were caught in this situation, the night shift receptionist said he does not know how to arrange for check out. In the end we had to pay cash and left without getting a receipt but we had him signed a handwritten paper.

  • Older travelers
    8.8

    This is my 5th stay at this Hotel,the Owner and staff are great Peoples. The location for this hotel and place is great.

  • Family with children
    9.6

    My family arrived first hour in the morning from Paris and the kind-hearted staff accomodated us to check-in hours judging from the situation that we were in - tired and lacking of sleep. I think that this exemplifies the Chirstian dimention of the staff of this hotel. All the staff on fact were very gracious and accomodating and were always ready to help us. A big plus is that all reception staff speak good English. Thanks Hotel Excelsior for making our stay a memorable one. We will definitely go back to this place when we have another chance of visitnge Lourdes.

    If air conditioner may be made available during warm days, it would really be awesome as the nights were muggy. Anyways, there was an electric fan that was a good alternative.

  • Older travelers
    7.8

    It was close to the Grotto

    When we went to leave very early (5:00 am), the night person was no where to be found and the doors to the hotel were locked from the inside. Surely a fire hazard by my standards, but it was in Europe, so they may have different regulations. The fellow did appear after about 5-10 minutes and let us out,

  • Older travelers
    6.6

    The staff were excellent. Very friendly and extremely helpful.

    The fabric is very dated and in need of re-decoration.The lift struggled to carry 6 people and the stairways were very narrow however we were only there one night and the location was perfect for us. Although the food was of good quality it was rushed to be served to clear the dining room quickly and the breakfast was minimal

  • Family with children
    4.2

    Very close to the grotto

    The whole hotel is very worn and tired reception, hallways, lift bedrooms more importantly it is dirty , walls, carpets, woodwork, bathroom fittings. This hotel should never be a 3 star

How to reach hotel

hotel Excelsior - Lourdes Lourdes location
Show big map »

Hotel Address:

83, Boulevard De La Grotte,, Lourdes, France, 65100

Get directions
Airports
  • Tarbes Ossun Lourdes (LDE)
    6.0 mi
  • Pau-Pyrénées (PUF)
    27.0 mi
Train
  • Lourdes Train Station
    2300 ft
Restaurants
  • Le Navarre
    200 ft
  • Pizzeria Casa Italia
    300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    61

Hotel Awards

FrenchHOTEL AWARDSRecommendedLourdesExcelsior

According to guest reviews, the hotel has been rated as
Best Family Hotels in France

Use Badge